As stated before, Shelter Operations encompasses all the core functions related to animal admission (intake), care while a the shelter, and disposition (release to owners, transfer to another shelter, or adoption.)

During a disaster, Shelter Ops will work closely with all other SMART Teams. We will also work closely with Red Cross when called for. All SMART Standard Operating Procedres and protocols will be adhered to.

Jobs within Shelter Operations:

• small animal intake
• large animal intake
• cat care and management
• dog care and management
• large animal intake
• large animal care and management
• pocket pet care and management
• export or disposition
• front desk management
• donations management
• records and tracking
• database and filing
• volunteer coordination desk
• supplies coordination desk

So as you can see, though animal experience is ideal, it is not necessarily needed to volunteer with some aspects of SMART Shelter Operations. Descriptions of each job and its requirements can be found below.

Attn: SMART Shelter Operations Volunteers:

Incident Command Chart

Volunteer Job Descriptions